Refunds & Returns
If you find that your order is incorrect please call or email within 3 days of receipt to discuss the options. If it is determined that a mistake was made in building the custom item, a replacement can be made. Shipping fees are non-refundable, and return shipping fees are the responsibility of the customer unless it is determined that an incorrect or imperfect item was shipped. It is suggested that you ship all items through shipping methods with tracking capabilities. We are not responsible for lost packages. Returns must be packed with as much care and they were packed when shipped out from Bella Fore Designs.
Please call or email before mailing a return.